Refund Policy

THE THOMPSON METHOD BREASTFEEDING PROGRAM

A full refund will be granted based on our 14 Day Money Back Guarantee, providing your request is within 14 days of the purchase date. Please email us at [email protected] and please allow up to 10 days for the funds to appear in your account.

When a full refund is granted, access to the online education will be revoked and you will be removed as a member of the Breastfeeding Club.

We understand that women may join our program at different stages in their journey. Please be aware that we do not provide a 100% guarantee of breastfeeding success. Doing so would be unrealistic and unprofessional, given the unique circumstances of every mother and baby. Refund requests outside the 14 day window will not be granted for change of mind, early cessation of breastfeeding, miscarriage, stillbirth, unique medical conditions or change of circumstances. If you purchase our program and are experiencing challenges, we encourage you to join the Breastfeeding Club and reach out to the Admin Team for guidance and support. Your purchase of the Breastfeeding Program provides lifetime access to the online program and lifetime membership to the Breastfeeding Club.

THE BEAUTIFUL BREASTFEEDING PROGRAM

As with the Thompson Method Breastfeeding Program, refund requests will be approved within 14 days after purchase of The Beautiful Breastfeeding Program. However, if sessions have been scheduled, refunds will only be provided if requested prior to the first session. Refunds will not be granted to NO-SHOWS.

To request a refund, please reach out to Shannon at [email protected] When a refund request has been granted, access to the online education will be revoked and you will be removed as a member of the Breastfeeding Club.

BREASTFEEDING RESCUES

Due to the time and expertise involved on behalf of an individual health practitioner, refunds will not granted on a Breastfeeding Rescue once a video consultation has taken place. We encourage you to make the most of your 14 days of support to ask questions, seek guidance and support over this time.